TRENDnet Switch TEGS16g User Manual

Quick Installation Guide  
TEG-S16g  
TEG-S24g  
1.01  
 
1. Before You Start  
Package Contents  
ŸTEG-S16g/TEG-S24g  
ŸMulti-Language Quick Installation Guide  
ŸPower Cord (1.8m / 6ft.)  
ŸRack Mount Kit  
System Requirements  
ŸComputer with Network adapter installed  
ŸCAT-5e or CAT-6 Network Cable  
ŸThe surface must support at least 2.3Kg (5 lbs.) for the Switch  
ŸThe power outlet should be within 1.8 meters (6 feet) of the switch  
ŸMake sure that there is proper heat dissipation and adequate ventilation around the Switch  
ŸDo not place heavy objects on the Switch  
 
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2. Hardware Installation  
1. Connect the Power Cord to the  
TEG-S16g/TEG-S24g and then to a power  
outlet.  
2. Connect a CAT-5e or CAT-6 RJ-45 network  
cable from the computer to an available  
Ethernet port on the TEG-S16g/TEG-S24g.  
3. Move the power switch to the on position.  
 
2
3. LEDs  
Power  
Green:Poweris on  
NotIlluminated: Poweris off  
10M/LINK/ACT  
Green (Solid): Link to another device  
Green (Blinking): Activity is occurring from the link  
Not Illuminated: Nothing is detected on the port  
100M/1000M  
Green: Connection for the port is 2000Mbps (Full)  
Amber: Connection for the port is 100/200Mbps (Half/Full)  
Not Illuminated: Connection for the port is 10/20Mbps  
(Half/Full) or nothing is detected on the port  
 
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Technical Specifications  
Hardware  
TEG-S16g  
TEG-S24g  
IEEE 802.3 10Base-T; IEEE 802.3u 100Base-TX  
Standards  
IEEE 802.3ab 1000Base-T; IEEE 802.3x Flow Control  
ŸEthernet: Cat. 5 up to 100m  
ŸFast Ethernet: Cat. 5 and 5e up to 100m  
ŸGigabit Ethernet: Cat. 5, 5e, 6, up to 100m  
Network Media  
ŸEthernet: 10Mbps/20Mbps (half/full-duplex)  
ŸFast Ethernet: 100Mbps/200Mbps (half/full-duplex)  
ŸGigabit Ethernet: 2000Mbps (full-duplex)  
Data Rates  
Protocol / Topology  
CSMA/CD, Star  
Power Consumption (max) 7.2 watts  
13 watts  
48Gbps  
Switch Fabric  
32Gbps  
16 x 10/100/1000Mbps  
Auto-MDIX RJ-45 ports  
24 x 10/100/1000Mbps  
Auto-MDIX RJ-45 ports  
Interface  
Data RAM Buffer  
Filtering Table  
2Mbits  
3.5Mbits  
8K entries  
8K entries  
Diagnostic LED  
Power, 10M/LINK/ACT, 100M/1000M  
Up to 9216Bytes  
Jumbo Frame Support  
Power  
100~240VAC, 50/60Hz Internal universal switching power  
Dimension  
Weight  
440x140x45 mm (17x5.5x1.8 in.) 440x210x45 mm (17x8.3x1.8 in.)  
1.6 kg (3.5 lbs.)  
2.3 kg (5 lbs.)  
ŸOperating: 0° ~ 40° C (32° ~ 104° F)  
Temperature  
ŸStorage: -10° ~ 70° C (14° ~ 158° F)  
Humidity  
Max. 90% (non-condensing)  
CE, FCC  
Certification  
 
4
Troubleshooting  
1. After connecting the Switch to a power outlet, the LEDs do not turn on.  
1. Check the connection of the power cord to the TEG-S16g/TEG-S24g and the  
power outlet.  
2. Check that the power outlet is receiving power.  
2. When I connect a computer to one of the ports on the Switch, the  
10M/LINK/ACT LED turns on, but I am not getting Gigabit speeds.  
1. Check the LEDs. If the 100M/1000M LED is green, the computer's connection  
speed is 1000Mbps. If the 100M/1000M LED is amber, the computer's  
connection speed is 100Mbps. If the 100M/1000M LED is off, the computer's  
connection speed is 10Mbps.  
2. Check the Ethernet Cable. Make sure you are using CAT-5e or CAT-6 Ethernet  
Cables. Some CAT-5 cables are not rated to run in Gigabit.  
3. Make sure that you have a Gigabit Ethernet Adapter installed on your computer.  
3. After I connect my PCs to the Switch, I am unable to share files.  
1. Check the LEDs on the Switch. Make sure the 10M/LINK/ACT LED is on.  
2. Check the network cable. The minimum length of the cable is 1.5 meters and  
the maximum length of the cable is 100 meters.  
3. Disable any software firewall program.  
4. Verify that you have file sharing enabled. Please contact your Operating  
System support for more information.  
4. After I connect my PCs to the Switch, I can only get onto the Internet from one  
computer.  
The Switch was not designed to share Internet between multiple computers. You  
need to get an Internet router such as the TEW-652BRP.  
5. Where is the uplink port located on the Switch?  
Since all the ports on the Switch are Auto-MDIX, any of the ports can be used as  
an uplink port.  
If you still encounter problems or have any questions regarding the  
TEG-S16g/TEG-S24g please contact TRENDnet's Technical Support Department.  
 
5
Limited Warranty  
TRENDnet warrants its products against defects in material and workmanship, under normal  
use and service, for the following lengths of time from the date of purchase.  
TEG-S16g/TEG-S24g - 3 Years Limited Warranty  
AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty  
If a product does not operate as warranted during the applicable warranty period, TRENDnet  
shall reserve the right, at its expense, to repair or replace the defective product or part and  
deliver an equivalent product or part to the customer. The repair/replacement unit's warranty  
continues from the original date of purchase. All products that are replaced become the  
property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet  
does not issue refunds or credit. Please contact the point-of-purchase for their return policies.  
TRENDnet shall not be responsible for any software, firmware, information, or memory data of  
customer contained in, stored on, or integrated with any products returned to TRENDnet  
pursuant toany warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to service the  
product by any unauthorized service center. This warranty is voided if (i) the product has been  
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,  
abuse, or improper use (iii) the product was subject to conditions more severe than those  
specified in themanual.  
Warranty service may be obtained by contacting TRENDnet within the applicable warranty  
period and providing a copy of the dated proof of the purchase. Upon proper submission of  
required documentation a Return Material Authorization (RMA) number will be issued. An RMA  
number is required in order to initiate warranty service support for all TRENDnet products.  
Products that are sent to TRENDnet for RMAservice must have the RMAnumber marked on the  
outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately  
for safe shipment. Customers shipping from outside of the USAand Canada are responsible for  
return shipping fees. Customers shipping from outside of the USA are responsible for custom  
charges, including but not limited to, duty, tax, and other fees.  
 
6
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS  
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S  
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE  
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,  
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME  
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION  
MAINTENANCEOR USEOFTRENDNET'SPRODUCTS.  
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND  
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT  
EXIST OR WAS CAUSED BY CUSTOMER'S ORANYTHIRD PERSON'S MISUSE, NEGLECT,  
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR  
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY  
ACCIDENT, FIRE, LIGHTNING, OROTHERHAZARD.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO  
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN  
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,  
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF REVENUE  
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER  
FINANCIALLOSSARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,  
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE  
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,  
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,ATTRENDNET'S OPTION.  
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY  
REMEDYPROVIDEDHEREINSHALLFAILOF ITSESSENTIALPURPOSE.  
Governing Law:This Limited Warranty shall begoverned by the laws ofthestate ofCalifornia.  
SomeTRENDnet products include software code written by third party developers. These codes  
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License  
("LGPL").  
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for  
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are  
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.  
TRENDnet does not provide technical support for these codes. Please go to  
each license.  
PWP05202009v2  
 
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Copyright ©2011, All Rights Reserved. TRENDnet.  

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